Cancellation & Refund

Purchases are accepted from businesses only. Statutory consumer withdrawal rights therefore do not form part of this B2B policy.

A fixed-price order may be cancelled for a full refund before work starts, less any unavoidable non-refundable third-party or payment costs where the law permits. Work does not start until payment is confirmed and the required inputs are complete.

If an order is cancelled after work starts, the customer pays for work already performed plus pre-agreed, unavoidable third-party costs already committed. The unperformed balance is refunded.

Completed agreed work is not refundable, except where mandatory law requires otherwise.

If Boesing Consult cannot deliver within the agreed delivery time after the customer has supplied complete inputs, the customer may cancel and receive a refund of the amount paid.

An approved refund is returned to the original payment method.

We initiate and process an approved refund within 14 days. The time your bank or card provider takes to settle the amount is outside our control and comes in addition.

Send requests to ronny@boesing.dk with the order reference.